Frequently Asked Questions
Find answers to common questions about our products and services
Are your products vegan and cruelty-free?
Yes, Poppy Lissiman is proud to be a 100% cruelty-free brand. We use high-quality faux leather and sustainable materials in all our designs.
How do I care for my Poppy Lissiman accessories?
We recommend wiping your items with a soft, damp cloth and storing them in the provided dust bag to maintain their vibrant finish.
Do you offer international shipping?
Absolutely. We ship our fashion-forward pieces to customers worldwide from our distribution centers.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement for any modifications.
Are taxes and duties included in the price?
For international orders, duties and taxes are calculated at checkout for most regions to ensure no hidden fees upon delivery.
How often do you restock popular items?
We frequently restock our core collections. We recommend signing up for 'Back in Stock' alerts on the specific product page.